These Terms & Conditions (“Terms of use”) govern the access, entitlement, and distribution of solution codes provided by Vtex.AI under its subscription plans and Pay-Per-Code purchase model. By subscribing to a plan or purchasing a solution code, the user (“User”) expressly acknowledges and agrees to be bound by these Terms.
1.1 Entitlement & Delivery
a) Users subscribed to an active plan (including the Emerging Tech Plan, HealthTech AI Plan, or FlexPick Plan) shall be entitled to receive one (1) solution code, with eligibility to receive an additional solution code after a period of thirty-five (35) days, subject to the terms and conditions outlined herein.
b) To enable successful delivery, Users are required to provide a valid GitHub ID or email address either at the time of registration or when enrolling in a subscription plan on the Site.
c) Solution codes shall be delivered within five (5) calendar days from the later of: (i) the start of the User’s billing cycle, or (ii) the date the User submits a valid GitHub ID or email address.
d) Each solution code shall carry an entitlement period of thirty (30) calendar days from the date of delivery. During this entitlement period, no additional subscription-based solution codes shall be issued, irrespective of the number of videos viewed or quizzes completed by the User.
1.2 Single Delivery Identifier
a) Users shall designate a single GitHub ID or email address for the receipt of solution codes.
b) Solution codes shall not be sent to multiple or alternative accounts.
c) Corporate email addresses or GitHub accounts shall only be permitted under an Enterprise Plan subscription.
1.3 Modification of Registered Email or GitHub ID
a) Requests to update the designated email address or GitHub ID will be processed only if formally submitted via email to Vtex.AI’s support team at Support@Vtex.AI.
b) Vtex.AI reserves the right to deny modification requests at its sole discretion.
2.1 General Provisions
a) The Pay-Per-Code model permits users to access one (1) additional solution code per billing cycle, independent of their standard subscription benefits, regardless of how many Pay-Per-Code purchases are made within that cycle.
b) Pay-Per-Code purchases are offered solely for Users seeking expedited access to additional solution codes before their next subscription entitlement becomes available.
2.2 No Impact on Subscription Fees
a) A Pay-Per-Code purchase is treated as a standalone transaction and shall not modify, reduce, or offset any fees associated with the User’s existing subscription plan or a one-time purchase made under the FlexPick Plan. This applies even if the purchased solution code relates to content already included within the subscription or is associated with a different video; no price adjustment shall be made to the video or the subscription plan.
b) Users who choose to purchase solution codes separately shall remain fully responsible for the payment of their applicable subscription plan fees, whether recurring or one-time under the FlexPick Plan.
2.3 Non-Refundability & Delivery
a) All Pay-Per-Code transactions are final and non-refundable.
b) Purchased solution codes will be delivered within five (5) calendar days from the date of the transaction.
c) The entitlement period of thirty (30) calendar days commences upon delivery of the solution code. During this period, Users may initiate additional Pay-Per-Code purchases; however, no new solution code will be delivered until thirty-five (35) days have elapsed since the delivery of the previous code.
3.1 License & Usage
a) Solution codes issued under any plan or purchase model are provided solely for personal use.
b) Unauthorized reproduction, redistribution, resale, or public disclosure of solution codes is strictly prohibited and may result in immediate termination of access without refund, in addition to potential legal recourse.
3.2 Subscription Continuity & Forfeiture
a) Users must maintain an active subscription to remain eligible for periodic solution code entitlements.
b) In the event of subscription cancellation or non-renewal, the User shall forfeit any outstanding solution code entitlements.
3.3 Modification of Terms
a) Vtex.AI reserves the right to amend these Terms, including but not limited to subscription pricing, entitlements, and Pay-Per-Code policies, at its sole discretion.
b) Users shall be notified of material modifications in advance. Continued use of Vtex.AI’s services following such modifications shall constitute acceptance of the revised Terms.
3.4 Violations & Enforcement
a) Any attempt to circumvent the entitlement system, misuse solution codes, or violate these Terms may result in immediate suspension or termination of access.
b) Vtex.AI reserves the right to take appropriate legal action in response to any unauthorized use or violation of these Terms.
For inquiries, support requests, or formal modifications to registered credentials, please contact:
Support@Vtex.AI
By subscribing to any plan or purchasing a Pay-Per-Code solution, the User acknowledges and agrees to abide by these Terms & Conditions.
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